Frequently Asked Questions
Everything you need to know about shopping with Quad Warehouse
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are my payment details secure?
Absolutely. We use industry-standard SSL encryption and partner with trusted payment processors like Stripe and PayPal to ensure your financial information is never stored on our servers.
Do you restock items that are sold out?
Many of our core collection pieces are restocked monthly. However, limited edition 'Quad Drops' are usually not restocked once they sell out. You can sign up for email alerts on specific product pages.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.